
United States Postal Service
Improved Transaction Flows
Spearheaded end-to-end modernization of AI-powered kiosk experiences that increased customer sales.
hi, i'm lindsey
Tinkering at the intersection of design, AI, and business strategy... making intuitive products people love to use.
recent: User Experience & AI Design Consultant at IBM
my work

United States Postal Service
Spearheaded end-to-end modernization of AI-powered kiosk experiences that increased customer sales.

Federal Aviation Administration
Led UX design and strategy for a modernized National Airspace System dashboard integrating operational status, execution metrics, and predictive analytics.
United States Postal Service
Built data visualizations supporting 2,600+ international flights, enabling fraud detection, operational insights, and process improvements that reduced costs.
coming soon...
personal fun
Making experiences across iOS and Android platforms more intuitive and engaging.
coming soon...